Last updated: May 2026 — Derek Callahan, Artisansoaps

How We Rate Casinos

At Artisan Soaps, we understand that choosing a reliable online casino is a serious decision. Our comprehensive rating system is designed to help players find the best platforms that match their needs and preferences. We evaluate every casino across multiple criteria to ensure transparency and accuracy in our reviews.

Our Rating Criteria

We assess casinos using six fundamental categories that matter most to players. Each criterion is weighted equally in our overall rating to provide a balanced evaluation.

Bonuses and Promotions

We evaluate the quality and fairness of welcome bonuses, ongoing promotions, and loyalty programs. We examine wagering requirements, bonus caps, game restrictions, and whether bonuses provide genuine value to players. Our team tests bonus redemption processes to ensure they work as advertised.

Game Selection

A diverse gaming library is essential for player satisfaction. We assess the number of games available, including slots, table games, live dealer options, and specialty games like the Chicken Road Game. We also evaluate game providers, software quality, and variety of themes and betting limits.

Payment Methods

We review all accepted deposit and withdrawal options, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We evaluate transaction speeds, minimum and maximum limits, and any associated fees. Security and reliability of payment processing are paramount considerations.

Customer Support

Quality customer service is critical for resolving issues quickly. We test support responsiveness through multiple channels including live chat, email, and phone support. We assess response times, representative knowledge, and problem-solving effectiveness.

Licensing and Safety

We verify that casinos hold valid licenses from reputable regulatory bodies such as the Malta Gaming Authority, UK Gambling Commission, or Curaçao eGaming. We research the casino's security protocols, data protection measures, and responsible gambling policies.

Mobile Experience

We thoroughly test mobile platforms on iOS and Android devices. We evaluate app functionality, game availability on mobile, interface design, loading speeds, and overall user experience compared to desktop versions.

Our Review Process

Our reviews are conducted systematically and transparently. Each casino evaluation includes:

Understanding Our Rating Scale

We use a five-star rating system for overall evaluations:

Each criterion also receives an individual rating from 1-5 stars, allowing players to prioritize what matters most to them.

Independence and Integrity

Artisan Soaps maintains complete editorial independence in all casino reviews. We do not accept payments from casinos in exchange for favorable ratings. Our reviews reflect our genuine findings and experiences. While we may earn affiliate commissions when players register through our links, this never influences our ratings or recommendations.

Our commitment is to provide honest, accurate information that helps players make informed decisions about where to gamble online.